Welcome to our Frequently Asked Questions (FAQ) page, your go-to resource for all the information you need. Whether you're exploring our products, services, or just looking for some clarity, we've compiled a comprehensive list of commonly asked questions to guide you on your journey. We're here to ensure you have all the information at your fingertips, making your experience with us as seamless and informed as possible. If you don't find what you're looking for, feel free to reach out – we're always here to assist you on your quest for knowledge.


Do I need a south facing roof for Solar Panels

Solar panels do not require a south-facing roof to function effectively. In fact, solar panels can work efficiently on roofs facing any direction, including south, southeast, and southwest. While south-facing roofs may provide the optimal conditions for solar panel performance, panels facing east or west can still generate electricity at 86% of the efficiency of south-facing panels. Therefore, it is not necessary to have a south-facing roof to install solar panels and benefit from their energy-saving capabilities.

Solar panels can be installed on your roof or land to generate electricity. Our smallest recommended system is an 8-panel Solar PV, easily installed on an average 2/3-bedroom roof. Save money on energy bills and reduce your carbon footprint by installing solar panels

Solar panels are designed to work in all daylight conditions, regardless of the temperature. It’s a common misconception that solar panels only work on hot, sunny days. In fact, solar panels actually work at their best when the temperature is around 10ºc. If it gets too hot, solar panels can become less efficient, which is why they are designed to work in all weather conditions. So, if you’re considering installing solar panels, rest assured that they will work effectively no matter what the weather is like outside.

Selecting the right solar panel can be a daunting task. There are several factors to consider, such as aesthetics, value for money, performance, track record, and guarantees. Our team of engineers is well-versed with the market and can provide you with expert advice on the panels that will best suit your needs. We understand that each client has specific requirements, and we strive to find the perfect fit for you. You can rest assured that we only recommend panels that meet our high standards of quality and reliability. Trust us to guide you through the process of choosing the right solar panels for your home or business.

When you invest in solar panels, it’s important to be aware of the manufacturer’s guarantee. These guarantees can vary between manufacturers, and the more expensive panels usually come with better protection. Before making a purchase, take the time to understand the terms of the guarantee. This will help you make an informed decision and ensure you are getting the most out of your investment. Remember, the guarantee is there to protect you in case of any unexpected issues with the panels’ performance. By understanding the guarantee, you can have peace of mind knowing that your solar panels will continue to generate energy efficiently for years to come.

Solar PV systems have an exceptionally long lifespan due to their lack of moving parts, aside from the inverter. With a lifespan of over 10 years, it’s worth noting that the inverter may cost up to £1,000 to replace. The panels themselves have an expected lifespan of at least 25 years, making them a wise investment for any business or homeowner looking to reduce their carbon footprint and save on energy costs over the long term.

Solar panel installations in homes are a quick and easy process that typically take no more than a day to complete with minimal disruption. A few days prior to the installation, scaffolding will be erected to prepare for the arrival of the solar PV installation team. Once they arrive, the panels will be mounted on the roof, the inverter will be installed, and internal wiring will be carried out. This process is streamlined and efficient, ensuring a smooth transition to solar energy for your home.

Did you know that solar panels are usually self-cleaning if they are positioned at an angle above 15 degrees? However, it is still highly recommended to visually inspect them once a year and rinse them if needed. You can easily have your panels cleaned by most window-cleaning companies that use a convenient reach-and-wash system. Regular cleaning will ensure that your panels are functioning at their best capacity and can help prolong their lifespan. Don’t forget to schedule an annual cleaning with us to maintain the efficiency and effectiveness of your solar panels.

Regular maintenance is crucial for the proper functioning of your solar panels. To ensure their longevity and efficiency, it is recommended that they undergo a thorough check-up and servicing every year. Our company provides a comprehensive service and maintenance package that can help you keep your solar panels in top shape. Our team of experts is always ready to offer you professional advice on the maintenance of your solar panels. Trust us to keep your solar panels functioning optimally, and you’ll enjoy all the benefits of renewable energy for years to come. Contact us today to learn more about our service and maintenance packages.

When installing our Solar PV panels, we take great care to ensure they are firmly attached to the building’s fabric using a roof hook and rail system. This guarantees their security and stability. Additionally, we always mount our panels at least 30cm away from the roof edge to prevent any potential damage or excessive wind loading. With our expertise and attention to detail, you can trust that your solar panel installation will be safe and reliable.

Your Solar Panels convert DC electricity to AC through an inverter. The AC electricity powers your home via an AC cable to the distribution board. This powers the circuits in your home and reduces your reliance on the grid. Solar energy is a sustainable alternative that can save you money on your bills. With efficient installation, you can generate enough electricity to power your home and even sell excess energy back to the grid. Harnessing the power of the sun is a reliable and environmentally-friendly choice that can benefit both you and the planet. Make the switch to solar energy today and start enjoying its benefits.

Solar PV panels are a great source of renewable energy, but it’s important to note that they only generate electricity during daylight hours. This means that if you’re looking to come off the grid entirely, you’ll need to incorporate other energy sources or invest in a battery system. While solar energy can significantly reduce your reliance on traditional power sources, it’s not a complete solution to uninterrupted power. However, by combining solar panels with other energy sources or a battery system, you can create a sustainable and reliable alternative energy system for your home or business. Keep in mind that the size and location of your solar panel installation will also impact the amount of electricity generated, so it’s important to work with a reputable installer to ensure you’re getting the most out of your solar investment.

If you’re producing more electricity than you’re using, you may be interested in getting paid for the excess energy you generate. To make this happen, you’ll need a smart meter, which tracks your energy usage and production. Many energy suppliers offer free installation of smart meters if you don’t already have one. This is a great opportunity to take advantage of renewable energy and potentially earn some extra income. Contact your energy supplier to learn more about smart meters and how they can benefit you

Although you may have missed out on the feed-in tariff, there is still an alternative option available called the Smart Export Guarantee (SEG). This scheme ensures that you can receive payments for any excess electricity that you generate and sell back to the grid. It’s important to note that the SEG is only available to eligible small-scale low-carbon generators with a capacity of up to 5MW. If you meet the criteria, you can choose to sell your excess electricity to any licensed supplier in the market, and the payments you receive will be based on the prevailing market rates. This means that you have the flexibility to shop around for the best rates and terms. Overall, the SEG provides a valuable opportunity for households and businesses to earn money from their renewable energy systems.

Prior to job completion

  • Green Pulse Energy apply for and receive an approved DNO 
  • Schematic produced


Once job is complete

  • Green Pulse Energy to complete Commissioning Form , and send to the UK Power Networks as well as asking them to raise and send an EXPORT MPAN number
  • Green Pulse Energy to apply for a MCS Certificate 
  • Green Pulse Energy to apply for NAPIT Certificate 
  • Green Pulse Energy & Client will receive the MPAN number 
  • Client requires the following documents to send to their power network: 
  • MCS Certificate 
  • DNO 
  • Export MPAN number 
  • Schematic (not always required) 

You can sell your excess power to any UK energy company

Solar electricity is produced using solar photovoltaic (PV) technology. The process involves the use of solar PV panels to harness the sun’s abundant and clean renewable energy, which is then converted into electricity. By using solar panels, we can generate electricity without relying on traditional fossil fuels, reducing our carbon footprint and helping to protect the environment. This type of energy is becoming increasingly popular due to its cost-effectiveness and accessibility, making it an excellent option for both residential and commercial use. It is also a reliable source of energy, with minimal maintenance required for the panels to continue functioning efficiently. Switching to solar electricity can help to significantly reduce our reliance on non-renewable energy sources and contribute to a more sustainable future for our planet.

Solar PV systems utilize an array of cells that contain a solar PV material capable of converting radiation from the sun into direct current (DC) electricity. This electricity can then be utilized to provide power for lighting and electrical equipment in your home. With the use of solar PV systems, you can lower your carbon footprint and reduce your reliance on traditional, non-renewable sources of energy. By harnessing the power of the sun, you can generate electricity for your home in a sustainable and environmentally-friendly way. By investing in a solar PV system, you can not only save money on your energy bills, but also contribute to a cleaner, healthier planet for future generations.

Solar panels benefit the environment by producing clean energy that does not emit harmful pollutants. This means that solar energy can help reduce greenhouse gas emissions and combat climate change. Additionally, solar panels require very little water to operate, which reduces water usage and conserves this precious resource. Solar power also reduces our dependence on fossil fuels, which are a finite resource that takes millions of years to form. By using renewable energy sources like solar power, we can help ensure that future generations have access to the energy they need. Finally, solar panels can also help reduce air and water pollution, which can have significant health benefits for people and wildlife alike. Overall, solar panels are an excellent way to help protect the environment while also enjoying the benefits of clean, renewable energy.

A solar battery is a device that stores energy generated by solar panels. It consists of a rechargeable battery that is connected to the solar panel system, allowing you to store excess energy produced during the day for use at night or during times when the sun is not shining. Solar batteries are an eco-friendly alternative to traditional power sources, as they reduce your reliance on fossil fuels and decrease your carbon footprint. Additionally, solar batteries can help you save money on your energy bills by allowing you to use the energy you generate rather than buying electricity from the grid. They are becoming increasingly popular as the cost of solar technology continues to decrease, making them more accessible to homeowners and businesses alike. Overall, a solar battery is a smart investment for anyone looking to reduce their environmental impact and save money on energy costs.

A solar panel inverter is an essential component of a solar power system. Its main function is to convert the DC (direct current) energy produced by the solar panels into AC (alternating current) electricity, which can be used to power appliances and electronics in your home or business. Without an inverter, the DC energy produced by the solar panels would be unusable.
There are different types of inverters available, including string inverters, microinverters, and power optimizers. String inverters are the most common and cost-effective option, but they have some limitations, including decreased efficiency if one panel in the string is shaded. Microinverters and power optimizers are more expensive but offer better performance in shaded or unevenly lit areas.
When choosing an inverter, it’s important to consider factors such as the size of your solar panel system, your energy needs, and your budget. A qualified solar installer can help you select the best inverter for your specific situation.
Overall, a solar panel inverter is a crucial component of a solar power system, allowing you to efficiently convert the energy produced by your panels into usable electricity for your home or business.

An energy diverter for water heating devices is a system that helps to reduce energy consumption and save money on utility bills by redirecting excess energy from the heating element. This excess energy is typically lost and wasted, but a diverter allows it to be redirected to other appliances or systems that require energy. The diverted energy can be used to heat other water sources, such as a swimming pool or hot tub, or to power other household appliances. Energy diverters are particularly useful in homes with high energy consumption, as they can significantly reduce energy costs and improve overall energy efficiency. They are easy to install and maintain, and can be customized to meet the specific energy needs of individual households. Overall, an energy diverter is a smart investment for any homeowner looking to reduce energy costs and promote sustainability.

Environmentally Friendly: Solar energy is an environmentally friendly and cost-effective solution for homeowners.

Reduced Electricity Bills: With a 2.8 kWp system, up to 35% of your annual electricity needs can be met, resulting in reduced bills.

No ongoing costs: Solar panels have zero running costs and require minimal maintenance.

Lower Carbon Emissions: By reducing carbon emissions, solar energy positively impacts the environment.

Charge your car: Homeowners with electric vehicles can also benefit from charging them for free using solar energy.

Great Investment: Overall, installing solar panels is a smart investment that saves money, reduces carbon emissions, and requires minimal upkeep.

Electric cars offer a great opportunity to reduce your fuel costs and minimize your impact on the planet. Charging your car for free is one of the biggest benefits of owning an electric vehicle. If you’re interested in powering your home and car with solar energy, you’ll need to plan for a larger solar PV system. It’s important to mention this to your installer to ensure that your system is properly designed and installed. With the right setup, you can enjoy the benefits of clean, renewable energy while reducing your reliance on fossil fuels. So, if you’re considering an electric car, take this opportunity to explore the benefits of solar power and make a positive impact on the environment.

Solar PV panels are used to generate electricity, whereas solar thermal – which is also known as a solar hot water system – is used to provide domestic hot water around the home. We also provide water heating devices as part of our bespoke packages.

There’s no doubt about it; solar PV panels are the most popular type of renewable energy with homeowners. Over 1.3million UK homes already have solar PV panels and the numbers are continuing to grow. Solar panel costs have dropped dramatically, so there’s really never been a better time to invest. The benefits too are impossible to ignore: lower energy bills, a reduction in carbon emissions and potentially increase the value of your home.


Why should I have a dedicated EV charge point installed at my home?

Solar panels do not require a south-facing roof to function effectively. In fact, solar panels can work efficiently on roofs facing any direction, including south, southeast, and southwest. While south-facing roofs may provide the optimal conditions for solar panel performance, panels facing east or west can still generate electricity at 86% of the efficiency of south-facing panels. Therefore, it is not necessary to have a south-facing roof to install solar panels and benefit from their energy-saving capabilities.

When it comes to charging an electric car, it’s important to understand that it requires a high and consistent electric current over a long period of time. While it may be tempting to use a standard electrical socket to charge your car, it’s generally not recommended due to the prolonged period of use required. In fact, using a standard socket can cause overheating, which can be dangerous and potentially damage your vehicle. Therefore, it’s important to use a dedicated electric vehicle charging station or have one installed in your home for optimal and safe charging. By doing so, you can ensure that your electric car is charged efficiently and without any potential hazards.

When it comes to charging your electric vehicle, it’s important to consider the power of your charging device. A 2.3kW 3-pin plug may take more than 20 hours to fully charge your EV, which can be inconvenient and time-consuming. On the other hand, a typical 7.4kW wallbox home charging device is a much more efficient option. With this type of device, you can comfortably charge your EV overnight and have it ready to go in just eight hours. This is a convenient and time-saving option that will ensure your vehicle is always charged and ready for your next adventure. So, if you’re looking for a reliable and efficient way to charge your electric vehicle, a 7.4kW wallbox home charging device is definitely worth considering.

One criticism of electric cars is their charging time, but most owners charge overnight with a wall-mounted device, waking up to a fully charged vehicle. It’s similar to charging a smartphone, done regularly and during downtime. This eliminates the need to visit a petrol station, queue for a pump, fill up, and pay. With an EV, your vehicle is ready for you every morning, saving you time.

The future of motoring in the UK is undoubtedly with plug-in electric vehicles. To prepare for this, consider installing an EV charge point now. This will provide you with faster and safer charging capabilities for your current electric vehicle, as well as any future ones you may have. Take the necessary steps today to ensure a smooth transition towards a more sustainable and efficient mode of transportation.
What is the difference between Untethered and Tethered Zappi’s?

Untethered chargers do not come with a cable attached, requiring you to use your own cable, which is often supplied with the EV. Untethered chargers are often preferred by those with Type 1 vehicles who require a special Type 1 to Type 2 cable, and by those who need a custom length cable. Additionally, untethered units are aesthetically neater.

On the other hand, tethered chargers come with a cable attached to the unit, which cannot be detached. The cable has a Type 2 plug attached, which is the worldwide industry standard and suitable for all modern EVs. However, if you have an early Type 1 model, you should choose the untethered unit.

Convenience is the biggest benefit of choosing a tethered unit, negating the need to keep unpacking and packing away your detachable lead each time. Ultimately, the decision between tethered and untethered chargers depends on your specific needs and preferences.


Why should I invest in Loft Insulation?

Loft insulation is a great way to improve the energy efficiency of your home. It works by reducing the amount of heat that escapes through your roof, keeping your home warmer in the winter and cooler in the summer. This means that you can save money on your energy bills, as you won’t need to use your heating or air conditioning as much.

In addition to the financial benefits, loft insulation also has a positive impact on the environment. By reducing the amount of energy you use, you are reducing your carbon footprint and helping to combat climate change.

Another advantage of loft insulation is that it can make your home more comfortable to live in. With less heat escaping through your roof, your home will feel warmer and more welcoming, and you won’t have to worry about cold spots or draughts.

Overall, loft insulation is a smart investment that can help you to save money, reduce your impact on the environment, and improve your overall quality of life. If you haven’t already, it’s definitely worth considering insulating your loft to enjoy these benefits for yourself.

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